Second and third line support for production, troubleshooting, performance analysis and tuning, IP-architecture analysis, DB-analysis, backup Oracle, Oracle Fail Safe, SAP, Win-Cluster and more - W2003 Server, EMC

Huge 24/7 heterogeneous production environment, international team, readiness, second and third line support test, production and migration assistance. Oracle, Tuxedo, TopEnd, KIAS2000 (Amdocs) 
• Enterprise Application Integration (EAI) 
• BEA Weblogic Enterprise (WLE, WLS,WLI, WLP, WLO) and Tuxedo 
• Installations, Upgrades, Implementation 
• Troubleshooting, Configuring, Testing 
• Performance analysis and tuning 
• Programming, automation 
• Migration 
• CRM, Siebel 
• Documentum / eRoom 
• Oracle DBA 
• SAP 
• Remedy 
• Resouce code debugging 
• Change from version 6.5 Tuxedo to 8.x 
• Production 2nd/3nd Level Support

Analysis the Customer Care and Billing Systems. Finding the entrapment and safetry valve for KIAS2000 System (Amdocs). Technical and functional analysis, documentation, functional organisation (graphics), workflow, documention, security analysis & resouce code analysis. Solaris, HPUX, W2K, Oracle, Sybase, Bea Tuxedo – WLE, WLS, WLI, PowerBuilder, Citrix, TermianlServer and more telco apps.

Platform Implementation Management, coordination of DBAs and other technical and development resources, proactively coordinate requirements from projects and tests, second level support for test systems, technical integration, international team.

Large 24/7 different production environment, international team, call readiness, second and third line support for development, test and production. Implementation for Hardware up to front-end incl. Support & troubleshooting.

Implementation from backup and archiving systems technics: Sun Solaris und HP-UX UNIX administration, Oracle & Tuxedo administration and different DB´s - Telco Apps and more.

Tuxedo Administration
• Shell programming, automation, Teamquest, Tivoli and Patrol integration 
• certification off BEA Products / Tuxedo WLE, WLS, WLI, WLO 
• Performance analysis and tuning 
• Application integration (Arbor OM / BP, Vantive, Clarify) 
• Oracle DBA 
• HA design and implementation 

Oracle Database Administration 
• VLDB (very large databases) 
• Backup / Recovery using OEBU and RMAN based on Veritas NetBackup 
• Performance analysis and tuning 
• Application administration (Comptel SAS / AMD, Rogue Wave, Clarify, Vantive, Staffware, Netscape, Documentum) 
• Shell and SQL programming, automation, Tivoli integration 
• HA design and implementation 

Sun Solaris and HP-UX UNIX Administration 
• Workstation up to E10k, Sun StorEdge disk arrays 
• Sun Enterprise HA Cluster 
• Workstation up to D-, K-, N-Class Server, XP-256, AutoRAID 
• EMC Symmetrix Storage with SRDF-Option 
• HP-UX ServiceGuard, Ignite-UX, Trusted System 
• Apache, Netscape Enterprise Server, Perl, wu-ftp, SSH, Radius, Gnu, etc. Software installations, support and updates 
• Shell and C programming, automation, Security, Ensign and Tivoli integration, Backup / Recovery (Veritas NetBackup, Legato NetWorker) 
• Performance analysis and tuning • DNS, TCP/IP, NIS, NFS

Planning and structure of a call center. Solaris, HPUX, NT, CISCO Network, Application Server